The CQ: Communication Quotient™ Integrated Model of Communication has established a connection between Critical Thinking and both Emotional Intelligence and Intelligence Quotient.
Critical thinking is the ability to analyze and make sense of all the information that is gathered while communicating and interacting with other people (Facione, 2015). Critical thinking allows individuals to decode and interpret information effectively and develop a solution to a problem with clarity and intention (Paul & Elder, 2006). Critical thinking plays a vital role in analyzing and interpreting information, enabling individuals to develop strategic plans, make informed decisions and communicate effectively (Halpern, 2014).
Within the CQ: Communication Quotient™ Integrated Model of Communication, critical thinking plays an integral role alongside CQ: Communication Quotient™ by encompassing the skills necessary to analyze, evaluate, interpret and communicate information effectively (Ennis, 2011). Critical thinking refers to the systematic and logical ability to assess and judge information (Paul & Elder, 2006). CQ: Communication Quotient™, on the other hand, empowers individuals to articulate their ideas and perspective clearly while actively listening and considering alternative viewpoints.
In the realm of effective communication, presenting evidence to support a position or appealing to the values and interests of the audience are crucial aspects (Facione, 2015). Developing critical thinking skills equips individuals with the capacity to construct and evaluate compelling arguments, assess the strength of evidence and anticipate potential counterarguments (Paul & Elder, 2006; Halpern, 2014).
Furthermore, according to the CQ: Communication Quotient™ Integrated Model, Intelligence Quotient, IQ encompassess the cognitive abilities required to engage in higher-order thinking processes and comprehend complex information. Emotional Quotient (EQ) is also paramount, as it facilitates thought processes, enhances emotional understanding and regulates emotions, fostering both emotional and intellectual growth. EQ strengthens individuals’ ability to face challenges successfully.
By integrating critical thinking, EQ, IQ and CQ: Communication Quotient™ within the CQ: Communication Quotient™ Integrated Model, a comprehensive framework emerges that enables individuals to navigate the complexities of communication effectively and understand the multifaceted nature of effective communication.
Facione, P. A. (2015). Critical Thinking: What It Is and Why It Counts. Insight Assessment.
Paul, R., & Elder, L. (2006). Critical thinking: The nature of critical and creative thought. Journal of Developmental Education, 30(2), 34-35.
Halpern, D. F. (2014). Critical thinking across the curriculum: A brief edition of thought and knowledge. Routledge.
Ennis, R. H. (2011). Ideal critical thinkers are disposed to. Inquiry: Critical Thinking Across the Disciplines, 26(2), 4-4.